Very pleasant.The crews are very helpful.Food are very good.
Wifi was not operational for the whole trip. Other than this, flight was well received .
The seating is spaced out nicely, The crew could have offer more drinks.
Premium Economy is not worth the extra money you pay. You are neither economy nor business. The seat doesn’t recline enough to relax your legs. Maneuvering while seated is cumbersome. Don’t recommend Premium Economy at all.
Emirates is superb service. The A380 was very comfortable. The cabin crew is really helpful
Premium Economy was not up to my expectation relaxation wise. The chair doesn’t extend enough. It is not economy but not spacious enough to relax and sleep. Food and services were excellent but I am not very keen about food in general.
Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬
First time and very memorable, the finest flying experience ive ever had
Everything I was good except food quality is very poor
We arrived in line for check in at 6:15 p.m. but did not check in until 8:00 p.m. The line for economy check in was very long, and all of the desks 03-13 were not open, although most of them opened sporadically. The crew on board were very nice and helpful, friendly and kind. It has been many years since we flew Emirates (at least 17 years), and we notice that foot rests are no longer available in economy, but we were lucky enough to fly in the upper deck and appreciate your opening some of your flights to economy passengers in the upper deck. We will definitely fly on emirates more often! Thank you.
Im if Ethiopian can allow customers to use their mileage for in flight connexion it will be great.
United was best airlines I have seen since I got there choose united airlines
No Asian Vegetarian food was available on this sector but only fish and chicken and pasta were offered.
It was very bad experience with Ethiopian airlines . The flight was delayed in both ways . On the way coming back one of the crews dropped hot coffee on my whole body and other crew dropped used dirty glasses on top of me . The same crew that dropped hot coffee on me hit me with the food trolley on my knee while I was sleeping . I couldn’t sit properly due to the pain on my knee caused by those irresponsible crews . Very unprofessional airlines
Flight was delayed an hour. Also, I bought an extra legroom seat online; but the actually plane was a different configuration so I didn't get what I paid for . This happened on the Addis to Lusaka leg of my trip.
Needs improvement because some of the tvs and charging ports weren’t working
Very bad experience flight was over 5 hours delayed 😑 not a chance to be put on another flight we had to stay at the hotel we lost 2 days on our vacation. Never again I will fligh with Ethiopian airlines.
Terrible customer service I lost my bag luggage and I still haven’t received any information
The use of a domestic carrier without entertainment was disappointing and a let down
Like: Plane made it to the destination. Dislike: Food is terrible, no entertainment, very dirty airplane.
This was actually a bus ride to the KW airport. It was smooth and comfortable and on time.
In flight WiFi not working. entertainment system not functioning Food was mediocre poor for business class Service was ok but not excellent Crew were pleasant. Announcements were made at a ridiculous volume.
Food, service and the boarding/offloading aspects were great. Our only issue were the seats we booked in the exit row because it was next to the bathroom so we were interrupted all night by people waiting for and then opening and closing the door to use the facilities. Would have fine for a day flight but not so much for an overnighter.
Somebody either kayak or Air Canada booked my flight under my preferred name Betty instead of my legal name and I almost was denied boarding my flight
I will never fly Air Canada again. 5 hour delay due to plane problem which could have been fixed while plane sat empty. We offered a $15CAD voucher for dinner due to delay, BUT that is NOT Even enough for a hamburger. Air Canada rebooked my 87 year old mother on an onward flight in Munich with NINE HOUR layover without rebooking me on same flight. Air Canada apparently cancelled my onward flight as I was offered a refund for the Lufthansa leg from Munich. Fortunately, Lufthansa Service Center staff was very helpful rebooking us both on same flight which was one hour earlier, so only 8 hour layover. Lufthansa airport Mobility staff as well as plane crew were awesome and extremely helpful with wheelchair support. Spoke with others who were on same flight from YYZ to MUC and there was at least one other person that was not rebooked onwards (from Munich to Hamburg) by Air Canada but was able get support frkm LH Service Center staff. The Air Canada plane crew was very helpful, so the overall issue is Air Canada systems, and gate agents that have caused multiple negative issues on AC836 YYZ to MUC on May 18th. Similar to what others on this flight have said, I will NEVER, EVER, NEVER AGAIN fly Air Canada. And I've likely flown over 1 Million miles with them, with lots of miles in Business Class and have held Elite, and Super Elite status.
Good flight, slightly cramped as the seats are very close together
SIX HOUR FLIGHT DELAY!! $15.00 voucher to apologize. Missed our first tour in Quebec.
Terrible food, unprofessional flight attendants, and an uncomfortable seat. The food they provided was the worst I have ever had since I flew. They were worse than any cheap food you can get at convenience stores. I feel that a racist looking fight attendant was scanning me as she was passing by me. A man sitting in front of me fully extended his chair to the back, so I had virtually no space to eat with reasonable comfort. Many people were so inconsiderate of others and fully extended their chairs to the back that they did not have enough space to eat. Flight attendants ignored these situations and never bothered to tell passengers to return their chairs to upright positions during the mealtime. I want to be comfortable and don't care if others feel uncomfortable because of me. Those were the dominant thoughts of people in that airplane. I paid more than $2000.00 for this terrible experience.
Everything was fine, crew was great. Always appreciate an on-time flight.
Very bad I put my stuff down to go through the machine and when it came out it my watch was gone. Then they have the nerve to say I have to file a report that's b.s.
I ordered short ribs for main course. It tasted sweet, really sweet. Horrible.
Last minute gate change. Didn’t put our TSA global on our trip even though we asked multiple times to confirm. Did not help with food when could not eat what was served.
Maybe a cultural thing but our "business class" seats were basic economy seats with the center seat blocked. I had to put 1 leg in the aisle and 1 under the middle seat footwell. I did not want the lunch and instead asked for some snack items. 10 minutes before landing and after asking again I was presented with 2 of the 3 items and a card reader. Apparently biz class does not entitle you to snacks instead of a meal. I declined. Boarding was a mess. Much standing in line because the various stages of the process were not coordinated. Checkin was chaotic and took a long time. Overall a fail, but we did get to Edinburgh. After doing a go around because we were too fast on final approach. Not impressed. Well, not favorably...
The food could have been better. And the chicken sandwich was not nice at all.
Business class seats were very dated on my plane. Very little storage, charging ports were not easily accessible, tv screen kept flopping away. Vegetarian food was disappointing: hardly any protein and severely under-seasoned. Crew was lovely.
The food was ok, but not great. They delayed boarding in Portland and did not enforce group boarding. But the crew was excellent, went above and beyond.
Boarding was efficient. Flight left on time. Wasn’t full so we could spread out a bit. Food was ok.
I love British Airlines but I think it’s time for a change.My seat was occupied by very large passengers sitting next to me,I felt very uncomfortable and very bad.I’m sorry but I have to say it.
The seats on the plane and at Heathrow Airport are so uncomfortable
Less than average, low level of shared required information needed during the transfer from airport to another, also the used team during boarding In Indianapolis station is Not Professional
Check in was madness. Boarding was madness. The flight itself was OK, and the flight attendants were nice. Connection to my next flight was two hours. But based on my arrival gate in Cairo, and next departure gate in Cairo, the whole two hours were needed given the inefficient procedures. At the end of my journey (connected to Lufthansa after Egyptair), my checked luggage did not arrive, and after 4 days, has still not arrived.
Everything was ok except cleanliness of the plane, it was poor.
It was appalling! Using small aircraft for 5 hour flights is ridiculous! No legroom, terrible food, no drinks apart from water, tea and coffee (once only) makes it a terrible experience. The cabin staff really badly handled the behaviour of an extremely obnoxious woman who insisted on fully reclining her seat for the duration of the flight with a very tall man behind her. She abused his and the staff and they were not able to deal with her at all other than to tell the man that they are reclining seats and they could not prevent her from doing so. They were also very slow to react when a large nu of passengers stood up and started taking their luggage out of the overhead bins whilst the aircraft was still taxiing at Heathrow. I will never fly Egypt Air again! I know this isn’t the airline’s fault but the security at Cairo airport was a joke. With the terrible security record on flights out of Egypt, they really need to take it seriously. Scanners weren’t working, liquids were allowed on, only one person operating the cray machine and searching bags caused a massive backlog of people…I’m convinced you could have got anything onto that plane if you were determined enough. By the way, it was the same story in Aswan airport.
The plane was old and several things were broken including my seat. The sinks in the restrooms didn’t drain. The armrest on my seat was broken so the seat was constantly reclined. The tray table was broken. The fabric was coming off the seats. The overhead bin doors wouldn’t stay locked. The hotel accommodation was disgusting.
Boarding was chaotic and disorganized, and the foot rest to my seat was broken. But the food was good and the flight attendants were kind and attentive.
So bad we never travel with Egypt air bad service smells bad food bad Ching my sets to back
Food was terrible (I tried the beef plate). Service is improved. The plane is new so it was good enough
Horrible old filthy airplane with brooking seat and entertainment system
Boarding was a nightmare. Still the B773s don’t have WIFI and are a something from the 90s in terms of comfort.
Cairo airport has probably the most stressful and overcomplicated security system in the world. Can't really blame Egypt Airlines.
